Tuesday, September 30, 2008
Long wait for Hounslow stairlifts
Monday, September 15, 2008
Dolphin Stairlifts BT Tradespace
Dolphin Stair Lifts - Kent
We all wish him the very best of luck, and look forward to working with him and supporting him as the Kent Branch grows in the coming months and years. Dolphin Lifts Kent cover the County of Kent outside the M25, and the East Sussex towns of Hastings and St Leonards on Sea. Matt will be offering the complete range of stairlifts from Stannah, Minivator, Bison Bede, Meditek and Freelift, together with a wide selection of other products. For more information please contact Matt on kent@dolphinlifts.co.uk.
Wednesday, September 10, 2008
Devon Trading Standards successfully prosecutes stairlift fraudster
This article appeared on the Devon Trading Standards website.
From Adrian Lane, Exeter 383262, April 16, 2007
A PLYMOUTH man has today pleaded guilty to seven charges relating to breaches of the Theft Act, Trade Descriptions Act and Consumer Protection Act, adding to two charges he had already admitted under the Fair Trading Act and Forgery and Counterfeiting Act.
Nigel Warren Roach, 34 years old, from Peverell, was remanded in custody until 11 May for sentencing. The hearing at Plymouth Crown Court came at the end of a long and detailed investigation by Devon County Council Trading Standards Service, assisted by officers from other authorities in the region.
Roach posed as a stairlift repairer/installer and set out to take advantage of the vulnerability of elderly and disabled 'clients'. As a result of his criminal activities, a number of them lost considerable sums of money.
Roach's attention was brought to the notice of Devon Trading Standards in June, 2005, when a complaint was made by an elderly couple who had been deprived of their savings and left stranded without access to all floors in their homes. Further investigations disclosed that Roach had preyed on other victims.
Roach advised that their stairlifts were irreparable and by this and other means, got customers to order expensive and unnecessary replacements which were then not supplied. Customer confidence was gained by various advertisements Roach had placed under the name of Delta Services, a company he created in 2005 while he was an undischarged bankrupt. These adverts showed the logos for two well known, major manufacturers of stairlifts in the UK. Unknown to potential customers, Roach had neither contracts to supply the products, nor permission to use the two trademarks. More importantly, customers never received the new stairlifts they had paid for. They not only lost their money, but he also took away their existing stairlifts.
Peter Greene, Devon County Council's Fair Trading Manager, said: "In a complex web of deception across Wales and the South West, Roach used a variety of false names and addresses and even fabricated a partner, Neil Richards. He then claimed Richards had vanished, blaming him for his business problems. He charged customers VAT when often they were exempt from this payment due to their disabilities. The VAT number he used on his documents was fabricated."
Councillor Brian Berman, Devon County Council's Executive Member for Communities, said: "Most people do not think that if they invite a person into their home they will fall prey to such unethical tactics. Roach cynically preyed on the vulnerable and this court case will put a stop to his deplorable activities. I think it is a tribute to the dedication and professionalism of Devon County Council's officers that this man was finally brought to justice. "
Any Devon residents who consider they have been duped by a fraudulent business and require advice should contact Consumer Direct on 08454 04 05 06 or log onto www.consumerdirect.gov.uk.
Friday, September 05, 2008
Stairlift could help council
A STAIRLIFT could be installed in an historic building in Knutsford to make it easier for the disabled to attend meetings.
Knutsford Town Council is considering investing in a lift so they can slide up the stairs to the first-floor council chamber where councillors currently meet twice a month.
Town mayor Jennifer Holbrook revealed the council’s plans after a former mayor, now a member of the public, claimed the council was breaking the law by continuing to meet at the 160-year-old Council Offices in Toft Road.
Barbara Austin said the town council needed to change its venue to comply with the Disability Discrimination Act.
She said it was impossible for anyone in a wheelchair to get upstairs and the staircase itself could be difficult for older residents.
“None of us are exactly Olympians at the moment,” she said. Councillor Holbrook said the council had originally planned to move into the Tourist Information Centre’s office downstairs, but that idea had to be scrapped when Macclesfield Borough Council shelved plans to move the information service to the nearby civic centre.
However, Miss Austin suggested the council could meet elsewhere, such as the Jubilee Hall in Stanley Road.
“I want to know what you’re likely to do,” she said during public question time.
About four years ago the town council switched its meetings to the Cranford Suite at Knutsford Civic Centre to comply with the new disability discrimination laws.
But councillors gave up on that venue because of poor lighting, noisy air conditioning units and trains rumbling by.
They then started meeting in the civic centre coffee bar.
But the noise of people queuing for the cinema eventually forced them to abandon that idea and they moved back into their original council chamber.
At a meeting, former town councillor Brenda Guite said the debates were still difficult to hear.
She suggested installing a speaker system in the chamber.
But Councillor Holbrook said there might be an easier solution.
“Should I ask all the councillors to speak up?” she said.
Thursday, August 14, 2008
Two year wait for a stairlift
The great grandmother, aged 71, who has had a knee replaced and also suffers from arthritis and breathlessness, said: "I was told it would be three months before somebody from the council could come to see me, a further three months before a decision was made on whether they would pay for me to have a stairlift, then up to 18 months before it was fitted.
"My family clubbed together to buy me one instead, which cost £4,400. That was a special price – it would normally have cost £5,500. I felt uncomfortable and embarrassed that my relatives had to do it."
Peggy's MP Clive Betts said another constituent, a man in his 90s, was forced to strip wash while waiting for a new shower.
Mr Betts said: "Strip washing and crawling up the stairs are not ways to treat elderly people. There are lots of people out there and the waits have been getting longer."
Mr Betts, who represents Attercliffe, said delays could be cut using an unexpected £2.4 million handed to Sheffield Council's new Liberal Democrat administration following an underspend by the local NHS on pensioners and disabled patients.
But it has refused calls by opposition Labour councillors for the money to be spent on the old and infirm, which could have cut delays for adaptations.
Instead, it is going into a general pot.
Mrs Drury said she thought the windfall should "definitely" be allocated to improve elderly and disabled services.
Mr Betts admitted delays built up under the previous Labour administration but stressed "the difference now is there is an unallocated sum of money" to tackle the problem.
Mr Betts has proposed an Early Day Motion in Parliament which condemns the Lib Dems' stance. He was signed by Brightside MP David Blunkett, Sheffield Central MP Richard Caborn and Hillsborough MP Angela Smith.
Coun Simon Clement-Jones, Lib Dem cabinet member for finance, said: "The council has many financial pressures. To ringfence this money would be wrong."
Tuesday, August 05, 2008
Thursday, July 31, 2008
Stannah SOFIA & SOLUS straight stair lifts
Monday, July 28, 2008
Elderly housing schemes face cutbacks
According to Labour TD, Ciaran Lynch, late last year, various home improvement schemes for older people and people with disabilities, which were previously under the control of the HSE, were amalgamated under the Housing Adaptation Scheme. This was to be administered solely by local authorities.
However councils were not given any additional funding to cover their increased responsibilities and as a result, they are ‘now being forced to scale back on spending in this area’.
“There is real concern among people who are old, ill or disabled that the badly needed stair lift, bathroom conversion, downstairs toilet or extension will not happen because the money is not with the local authorities. At this point, a number of local authorities have spent their allocation and the budget has been exhausted,” Mr Lynch explained.
He said that it is ‘completely unacceptable’ that just half way through the year, people in a vulnerable position are being told that they will have to wait until 2009 before their application for home improvements can be considered.
“These schemes allow elderly, disabled and sick people to continue living in their homes and enable them to maintain an independent lifestyle without unnecessarily taking up a scarce space in a care centre or hospital,” Mr Lynch said.
He pointed out that they are efficient schemes ‘when measured against the cost of elderly and disabled people not being able to live at home’.
“As Minister with overall responsibility for housing and for local government, John Gormley should now give an assurance in response to the genuine concern that this programme is about to collapse,” Mr Lynch added.
Stannah Stairlifts - The Superbrand
STANNAH Stairlifts was crowned as one of the most recognisable names in UK business this week.
The family-run, Andover-based business is the world's top manufacturer of stairlifts and on Tuesday it was granted the sought-after title of Superbrand. See full story here.
Stannah products are available direct from the manufacturer and from authorised dealers such as Dolphin Stair Lifts.
Chance to stay in her home is priceless
However, a triple heart bypass, arthritis, osteoporosis and a couple of painful stumbles told her something would have to change. "It had got to the stage where I sometimes had to crawl up the stairs and it was so depressing," she said. "I thought about moving, but looking at another place just brought tears to my eyes." After a visit from an occupational therapist, who assessed her situation, a stair lift was fitted to the house last summer. Bathing was also proving difficult and even with a bath chair, sitting down and getting back up was awkward. Instead there is now a walk-in shower, which has made life immeasurably more manageable. "My occupational therapist Carol has organised every single thing to make sure I'm all right" said Jean. Without these modifications, Jean said there was no way she would have been able to stay in her home.
Despite running close to five figures, the alterations to Miss Foreman's home have been carried out and paid for by the local authority, leaving her only to fund an administration fee of £50. Even having the work done was not problematic, with the stair lift taking just a day to install. Happily able to remain in her home, she simply added: "That is the most important thing to me."
Selling your house? Install a stair lift
Read more here.
Thursday, July 10, 2008
Stairlift Price Calculator
Wednesday, June 25, 2008
'LEGION HELPED TO TURN MY LIFE AROUND'
Simon Worsfold (48) served as a firefighter in the RAF for 13 years.
When his service finished, he and his wife bought a home in Grimsby, and Simon began working for the Legion as a case worker.
But when his marriage broke down, Simon found himself homeless on the streets of Grimsby with nobody to help.
"I was in a dead end," he said. "I'd had a triple heart bypass and wasn't well.
"Luckily, I only lived rough for weeks before I turned to the Legion for help."
And the Legion helped Simon turn his life around in his time of need.
They not only found him accommodation in a shared house on Isaac's Hill, Cleethorpes, but also secured him a job at Sentiments Funeral Directors, in Chantry Lane, Grimsby.
Simon said: "I don't know where I'd be without the Legion - they have given me my life back."
He is now preparing to undertake a one-year course to become a funeral director, funded by the Legion.
He added: "I've experienced the work the Legion does from both sides and it's just great."
Ted Davy, the British Legion's regional welfare secretary and Poppy Appeal organiser, said: "Last year, we raised £37,000 in Lincolnshire and we have spent already £70,000 on 250 people since November.
"It's awful the way that ex-servicemen are abandoned when they leave the services.
"There's no care, support or advice available, so we provide it.
"We not only care for ex-service people but their families as well.
"I have been given an electric scooter and a stairlift myself and it's made my life so much easier."
Another man who has benefited from the services of the legion is Lanny Powell (43), of Garibaldi Street, Grimsby.
He served in the Army twice before returning home in 1996.
He was the victim of a violent "happy slapping" attack and found himself homeless for months.
"The attack really affected me, especially my memory," he said.
"The Salvation Army gave me somewhere to stay, then I heard about the Legion and they offered me help."
Lanny now has a flat, furniture and is looking for a job.
He said: "The Legion has changed my life - it does a fantastic job."
Find out more
Contact the Royal British Legion, based in Cartergate, Grimsby, on (01472) 354135. Visit www.britishlegion.org.uk
Thursday, May 08, 2008
Stannah Stairlifts folding seat
This video shows the easy all in one folding action of the new Stannah stairlift seats. Available from Stannah and selected distributor's such as Dolphin Mobility.
Stannah 420 hinged stairlift
The Stannah 420 stairlift hinge folds up and down automatically as the chair rides up and down the stairs.
All change in Stairlift industry
http://www.nebusiness.co.uk/business-news/latest-business-news/2008/03/27/firm-s-quality-leads-to-sale-51140-20680874/
Handicare AS acquires Freelift.
http://www.freelift.com/en/customer/press-release.html
Acorn Stairlifts, who also own Brooks, buy Bison Bede.
http://sparedolphin.blogspot.com/2007/11/acorn-mobility-acquire-bison-bede.html
Wednesday, April 02, 2008
Mabels website
Thursday, February 14, 2008
Freelift Curved Stairlift
Stairlift Costs
I will be totally honest and declare that I am in fact a director of a company that sells stairlifts and if I'm breaking any forum rules then please ask the mods to delete my post.I would urge you to exercise extreme caution when contemplating the suitability of a stairlift. Firstly they are not always the best solution. Many people find that a through the floor lift is more suitable for their needs particularly if you are young and will be using the lift for many years. Stairlifts are not very adaptable if your condition is likely to change in the near future.
My advice would be to consult a healthcare professional such as an occupational therapist to ensure that you are given impartial advice as to the suitability of a stairlift. A good place to start might be an Independent Living centre where in many cases you can actually try equipment before you look to get in touch with stairlift firms.With regard to prices, try typing 'stairlift' into the google search engine and there are some companies that will give you an idea on cost. Many firms are reluctant to give prices up front because they try and get as much money from each sale as possible. Reputable firms will not do this and will be happy to tell you upfront what it is likely to cost.
If you do get to the point of contacting companies for quotes I would always recommend speaking to at least 3 companies to get a better idea of what you will need to pay. Be slightly wary of adverts in the national press as ultimately you will be paying the very high advertising costs. Also don't forget that in many circumstances you may be able to get help from your local authority in the form of a Disabled Facilities Grant or similar. Even if they are unable to help financially they may be able to point you in the direction of a reputable stairlift company that they use. If a stairlift is suitable for you and you have to fund it yourself then try to find a house with a straight staircase as straight stairlifts are half the price of curved lifts.
Hope this helps in some small way, it's tricky for me to go into more detail without being accused of using the forums to advertise my company. Just make sure that you don't rush into anything and that you seek advice from as many people as possible because, unfortunately, there are many companies out there looking to make a quick buck.
I should also add that for a lot of people having a stairlift can dramatically improve their standard of life and the most enjoyable part of my job is having customers call me to say how wonderful the lift is and that they wish they'd got one years ago.
Friday, January 04, 2008
Friday, December 14, 2007
Dolphin Stairlifts South Wales Sponsor Brass Band
This is the first time in the bands history that an alliance has been made with a business in the South Wales area. It is also a first for the South Wales based firm.
John Pearce, managing director of the Dolphin Stairlifts was pleased to offer assistance to the band when hearing of the work that has been undertaken during recent years.
The band has been able to offer services free of charge to a residential care home and a day centre for elderly persons and is possibly looking to increase this activity in the build up to Christmas and in the New Year.
Terry Short, the band's Chairman said: "It has been usual for the band to carry out fundraising to meet it's own operating costs around the Christmas period, but with the new sponsorship and recent grants received we hope to be able to extend our charity work with some fundraising efforts being made for Cancer Research".
The band are seen in the photograph with the resident Musical Director, Dave Short (Back row), Mark Weston of Dolphin Lifts South Wales Limited and the bands president, Cllr Jeffrey James (second row).
The sponsorship that has included the provision of new polo shirts with the name of the band and the company logo of Dolphin Stairlifts has meant the band has also been able to release other funds to help the junior and training sections of the band. The success of this new initiative has already seen younger players join the senior band.
Terry Short explained: "New players and those who cannot play a brass instrument at the moment are always welcome in the band. Our learning band runs on Monday's from 6.30pm to 7.30pm which is then followed by the senior band that concludes around 9.30pm."
The band practises in a recently refurbished and dedicated building in grounds owned by the Barry Athletic Club. You needn't worry if you don't have your own instrument as the band supplies these and most of the music you will need. Percussion and drum skills are also in demand by the band!
The band is also setting up a series of "turn up and have a go sessions."
This will enable people to try something they have never done before without attending a formal lesson or rehersal; you could have a go at blowing a cornet or perhaps one of the larger instruments in the band.
The only talent required is the ability blow, the band will show you how to make some noise!
Details of the bands activities can be obtained from the band's secretary Angela Coomer on 01446 400846 or musical director Dave Short 01446 408741, or via the bands website www.valeofglamorganbrassband.com or Email: valeofglamorganbrassband@hotmail.com
Friday, December 07, 2007
Downward facing stairlift seat
Tuesday, December 04, 2007
Hampshire grants for renovations
Disabled facilities grants are still available for people who require adaptations, such as wheelchair ramps, stairlifts and bathroom and kitchen improvements. They apply to home owners and tenants alike. Call the grants helpline on 023 8028 5151.
Friday, November 16, 2007
Stannah 420 Straight Stairlift with Saxon chair

If you are considering the purchase of a Stannah stairlift and are confused by which chair is the most suitable for you then contact Dolphin Stair Lifts on 0800 9800 126.
Stannah 420 Straight Stairlift with Sofia chair

The Sofia is very similar to the Solus chair and features the same options and extras. The main difference is in the design of the chair. Leather upholstery is not an option on the Sofia but is available on the Solus in a choice of 3 colours.
Stannah 420 Straight Stairlift with Solus Chair

Stannah are currently the only stairlift manufacturer that make a chair that can be power swivelled in both directions. The two way powered swivel is available on the Solus and Sofia chairs only. The Solus and Sofia can only be purchased through Stannah direct and a select group of dealers such as Dolphin Stair Lifts.
Stannah Stair Lifts - Solus Curved Stairlift

This is one of the new Stannah Stairlift chairs that have been developed in conjuction with the design agency Seymour Powell.
Stannah 420 Stairlift Powered Hinge




