Friday, March 31, 2006

Stairlift to Heaven - Channel 4

Stairlift to Heaven broadcast last night at 9pm on Channel 4, was a brutally honest account of the difficulties facing a father and son when the parent can no longer live independently.

The programme was of special interest to us at Dolphin as we have installed a stairlift for the family involved. The following link is a review of the show which appeared in the scotsman.

Stairlift to Heaven is part of a short season of films showing on Channel 4 called ' The Trouble with Old People' you can click the following link for more details. Channel 4.

Monday, March 27, 2006

Meditek Stairlift Rail

I have a customer who is in urgent need of a five metre long Meditek stairlift rail. If you have a current model Meditek stair lift that you no longer require then please call 0800 9800 126.

Monday, March 13, 2006

The World's best selling stairlift?

"The World's best selling stairlift" that was the claim of Acorn Stairlifts during a recent advertising campaign. Not so, said Stannah Stairlifts, who challenged Acorn's advert and complained to the Advertising Standards Authority. The following link shows the ASA's conclusions. Stannah versus Acorn.

Mind you, Stannah have also had some of their adverts challenged by competitors. Minivator Ltd challenged a claim in Stannah's advertising that they were "unbeatable on bends" the ASA agreed with Minivator. Click on the following link to read their verdict Minivator versus Stannah.

The moral of the story? Take the claims of stairlift advertisers with a large pinch of salt. If you are considering getting a quote for a stair lift then make sure you contact an independent supplier as well as the manufacturers.

Friday, March 03, 2006

Dolphin Stair Lifts Surrey Showroom

Dolphin have recently finished refurbishing our showroom in Chobham, Surrey. We have a range of straight and curved stairlifts on show, as well as a selection of mobility scooters, bath lifts, riser recliner chairs and a fully operable ceiling track hoist.

If you would like to visit the showroom to test any of the equipment that we sell then please call us on 01276 856060 to make an appointment.

Wednesday, March 01, 2006

Dolphin Anglia Director celebrates first year in charge

Paul Smith, owner and Director of Dolphin Stair Lifts (Anglia) Limited, has recently celebrated his first year in charge of the company, after buying out the previous owner Graham Barber at the start of 2005. During this time he has continued to provide an excellent service to the firms existing customers whilst expanding the client base to include more local authorities, charities and business's.

The majority of Paul's work concerns the supply, installation, maintenance and servicing of stair lifts and mobility products. In addition to this they also have an excellent portfolio of platform lifts and other solutions with regard to disabled access in public buildings.

As part of the Dolphin Lifts group, Dolphin Stairlifts (Anglia) Ltd adhere to the following business practises, ensuring that the customer get's not only the right equipment for the right price. But, also, the personal touch of a local company with the professionalism and buying power of a major group of companies.


Dolphin aims to stay totally independent in the supply of quality products in the disability market. This enables us to recommend the right equipment for each customer’s needs without compromising on quality or safety.

No Pressure Sales

Pushy salesman selling unsuitable products are the blight of our industry. At Dolphin we will never try to rush you into making a decision. We will only sell you equipment that is suitable for your condition.

Competitive Prices

We aim to keep our overhead low, allowing us to pass on our price benefits to all of our customers. The majority of our sales are generated through local authority grants and recommendations. We do not spend a significant amount of money on advertising, which is the largest overhead of many of our competitors.

Excellent Service

We give a 12 month guarantee on all of our products, both new and reconditioned. Cost effective maintenance contracts and extended warranties are available for further peace of mind. Our service charges are among the most competitive in the market and if you buy a product from us we will always maintain it for you.

Customer Satisfaction

We are proud of our work and strive to maintain a friendly “Customer First” philosophy from the moment you contact us. It is our intention to give first class service in all the stages of product supply. From your initial enquiry through to the installation and subsequent maintenance of your equipment, our staff will be friendly, conscientious, professional and polite.

Dolphin Stairlifts (Anglia) Limited operates over the counties of Norfolk and Suffolk and Paul Smith can be contacted on:

telephone - 01394 277 100

email -

post -
Paul Smith, Dolphin Stairlifts, 43 Roman Way, Felixstowe, Suffolk ,IP11 9NP.